ABOUT ME
Dynamic and results-oriented Product Manager with over five years of experience in education technology and social development. Skilled in strategic planning, AI-driven product development, and data analysis with a deep commitment to driving social change. Proven ability to deliver impactful solutions and lead cross-functional teams in challenging environments.
PROFESSIONAL EXPERIENCE
May 2024- Present
Senior Product Manager
- Spearheaded AI-driven internal ops transformation by designing and deploying organization-wide GenAI agents to assist content, support, and product teams—resulting in a 30% reduction in average turnaround time (TAT) for key workflows and process cycles.
- Leading zero-to-one development of an AI-powered career counselling chatbot which will potentially serve 1M+ students.
- Led end-to-end PDLC for India’s first Vidya Samiksha Kendra in Gujarat, a pioneering initiative in EdTech, aligning with the vision of #EdTechForNayaBharat.
- Launched two state-wide scholarship management bots, serving over 1.5 million students across 60,000 government schools, ensuring a seamless and efficient scholarship application and monitoring process.
- Developed and implemented a comprehensive scholarship payment portal, streamlining monthly payouts for students based on attendance, and automating approval and rejection workflows to enhance transparency and efficiency.
- Led the lifecycle management of 8+ platforms, including LMS, Child Tracking System (CTS), and native apps, collaborating with designers and a remote international engineering team to meet complex API requirements.
- Consistently achieved a CSAT score of 5 by delivering state-level projects on time, leveraging agile sprint planning for rapid feature customizations.
- Launched a Common Entrance Test (CET) bot for 46 Schools of Specialized Excellence in Gujarat, facilitating key processes such as hall ticket downloads, preference selection, school allocations, and admission confirmations with high efficiency.
- Revamped the Gujarat Government’s Child Tracking System (CTS) by adopting a user-centered and data-driven approach, significantly improving system robustness and elevating the user experience.
- Reduced bug resolution time from two months to just three days by implementing user-friendly forms and streamlined processes for live project management.
August 2023- May 2024
Product Manager
- As a key product consultant to UNICEF India and Samagra Siksha UP, led the strategic initiatives to enhance education quality through advanced information management systems. (Samarth, Prerna, SHARDA, NBMC Portals).
- Developed the onboarding feature on Samarth App for efficient identification and enrollment of children with special needs, complemented by a dashboard on the portal visualizing detailed demographics, leading to the successful enrollment of 150,000 children in the 2023-24 academic year.
- Created a feature on the Samarth App to track Unique Visits of Special Educators in schools to help children with special needs.
- Created a recommendation engine that leverages critical data points such as age, social-religious background, disability and family income to prioritize stipend and escort allocation for Children with Special Needs.
May 2022- July 2023
Product Analyst
- As a key product consultant to UNICEF India and Samagra Siksha UP, led the strategic initiatives to enhance education quality through advanced information management systems. (Samarth, Prerna, SHARDA, NBMC Portals).
- Developed the onboarding feature on Samarth App for efficient identification and enrollment of children with special needs, complemented by a dashboard on the portal visualizing detailed demographics, leading to the successful enrollment of 150,000 children in the 2023-24 academic year.
- Created a feature on the Samarth App to track Unique Visits of Special Educators in schools to help children with special needs.
- Created a recommendation engine that leverages critical data points such as age, social-religious background, disability and family income to prioritize stipend and escort allocation for Children with Special Needs.
June 2020- May 2022
Teaching Fellow
- Taught 31 students in Grade 10 and accelerated the growth in their academic performance by 40% in English and 50% in Science
- Strengthened Fellow-Parent Community relations by arranging ration relief and vaccination drive for 30 students and their parents, impacting 30 families.
- Coordinated and worked with the Government and School-Community Relations Team at Teach for India to onboard students back to school, families of whom were affected by COVID-19. The outcome– 100% of students enrolled at school have appeared for board exams this year.
- Raised a fund of INR 2,00,000 with my school team to pay the school fees of our 32 students in 2021.
SKILLS
85%
React Native
Designing web pages
92%
Figma
Prototyping and visual design
81%
Google Analytics
Create conversion funnels
78%
Adobe Photoshop
Edit images/photographs
100%
WordPress
No-Code Website setup
90%
Adobe XD
User Experience design
